Direct Line
Get a Clear Quote in 24 Hours.
Tell us about your space. We'll respond within two business hours with a transparent estimate for a spotless Bogotá home.
Access Guaranteed
Secure, reliable service for every home.
What Happens Next
- 1. We reply fast. Within 2 business hours.
- 2. We ask smart questions. Photos or a quick video help us quote accurately.
- 3. You get a fixed quote. Transparent pricing, no hidden fees.
Contact Direct
Find Us in Chapinero
Our operational base is centrally located, allowing us to efficiently serve clients across Bogotá.
Click the map to open in Google Maps for navigation.
The Cleanary Commitment
100% Satisfaction Guarantee
If you're not happy with any area, contact us within 24 hours. We'll return to re-clean it at no extra cost.
Pricing Transparency
Quotes are fixed. No hidden fees for standard supplies or travel within Bogotá. Additional services (e.g., interior windows) are quoted upfront.
Insured & Discreet
Our team is fully insured. We respect your privacy and belongings, following strict protocols for handling personal items.
Cancellation Policy
We require 24-hour notice for changes. Late cancellations may incur a 50% fee to cover reserved team time.
Method Note
How We Evaluate Robustness
Our service model is built on three realistic constraints:
- • Team Consistency: We assign the same lead cleaner to your recurring service, building familiarity with your space's specific needs.
- • Product Safety: All cleaners are trained on eco-friendly product use and proper ventilation for homes with pets or children.
- • Logistical Limits: We schedule to avoid Bogotá's peak traffic. This means we cannot guarantee exact arrival times during rush hour windows.
Our approach prioritizes clear communication and predictable outcomes over rapid, uncontrolled scaling. This limits our availability but ensures quality.
Common Pitfalls to Avoid
1. Vague Estimates
Some cleaners quote low, then add fees for supplies or travel. We include everything in our initial quote.
2. Untrained Teams
Contractors may lack product knowledge, risking damage to surfaces. Our staff is in-house trained.
3. No-Show Risk
Without a deposit, some companies cancel last-minute. We hold your time with a small, refundable confirmation fee.
Scenario Vignette
The Chapinero Professional
"I work late at the agency in the Zona Rosa. Last Thursday, I came home to a kitchen with a visible film on the counters and a floor that hadn't been properly mopped in weeks. The week's stress compounded into frustration."
I sent a photo of the kitchen via the Cleanary form at 7 PM. By 9 AM Friday, I had a fixed quote for a deep clean. The team arrived Saturday morning. They used a non-toxic disinfectant safe for my cat, and focused on the greasy kitchen residue I highlighted. When I came home Sunday, the space didn't just look clean—it felt reset. The glass was streak-free, the floor gleamed, and the air smelled neutral. It was the first real rest I'd had in two weeks.
— The outcome wasn't just a clean apartment; it was a restored sense of control over my environment.
Frequently Asked, Clearly Answered
Direct answers to common logistical questions.
Do I need to be home?
Not necessarily. We can arrange secure key handoffs or work with your building's concierge. We'll send photo updates upon completion.
What if I'm not satisfied?
Contact us within 24 hours. We will return to re-clean the specific areas at no additional charge under our guarantee.
How do you handle pets?
We love them! Please inform us. Our team is trained to be cautious with gates and doors, and uses pet-safe products by default.
Are cleaners employees?
Yes. They are direct employees, not contractors. This ensures consistency, proper insurance, and accountability for every job.
What about COVID-19?
Our team uses masks and gloves upon request. We follow strict sanitization protocols for all equipment between every job.
Can you handle post-construction?
Yes. We specialize in deep cleans. Please request the "Deep Clean" service type in your inquiry for a tailored quote.
Ready for a Spotless Space?
The next step is a clear conversation. We'll provide a honest quote and schedule that works for you.
Or call us directly at +57 321 457 8274